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Reliance Communications

[Resolved]  Reliance Communications Ltd — Wrong balance deducted rupees 30

Address:Rewa, Madhya Pradesh, 486446
Website:www.rcom.com

Dear Sir,
See attached screenshot of my mibile no. [protected] balance.
I have checked my mobile balance 4 days ago then my mobile balance was 243.65(see attached screen shot).

I checked my mobile balance on 14/2/16 at 6.30 PM then my mobile balance was rupees 201.96. I have also received SMS.
I again check my mobile balance on 14/2/16 at 7.30 PM then my mobile balance happened 192.96(See attached screen shot), while i not make any call or SMS and not activated any service.

I make call only 20 rupees from 10/2/16 to till time.

Imcorrevtly Rupees 30 deducted from my mobile balance, so please refund.
+2 photos
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Aug 8, 2021
Complaint marked as Resolved 
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Comments

Dear Suzlon,

Inconvenience caused is highly regretted. Our representative will contact you by 10:00 am tomorrow to understand and address your concern.

Regards,
Reliance Communications
Reply
Dear Suzlon,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been restored back to your account. Thank you for using our services.

Regards,
Reliance Communications
Reply

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