[Resolved]  Reliance Communications — Mass reduction from my prepaid balance

Address:Mumbai City, Maharashtra, 600005

Dear Sir/Madam, My Prepaid mobile no [protected]. I have subscribed to 3G also for 225/-. i have done topups on 25/12/15 for 150/-, 28/12/15 for 100/-, 30/12/15 for 100/-, 2/1/16 for 100/-, and again 4/1/16 for 100/-. Without any major outgoing calls all my prepaid balance gets vanished in 1 or 2 days. Kindly resolve the above as soon as possible.. T P Srinivasavaradan
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May 20, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2016
Reliance Communications Customer Care's response
Dear Mr.Srinivasavaradan,

Our representative has informed us that your concern has been addressed to your satisfaction. Thank you for using our services.

Cheers,
Reliance Communications
Jan 08, 2016
Updated by T P Srinivasavaradan
Concern addressed for what??? Your representative told he will look into the matter and reverse back the balance amount into my prepaid balance in 2 hours time. Still now not done...
Complaint comments 

Comments

Dear Mr.Srinivasavaradan,

We apologize for the inconvenience. We have arranged an outcall to address your concern. Our representative will get in touch with you by 07:00 pm today.

Regards,
Reliance Communications

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