[Resolved]  Reliance Communications — Migration from cdma to 4g - complete cheating(promised 40 gb existing cdma data plan for 4g too but cheated with 3 gb)

Address:600119
Website:www.rcom.co.in

I was asked to migrate from CDMA to 4G as reliance was about to shutdown their CDMA services .What was promised is the same 40 GB plan(1149INR) which I was using earlier in CDMA will be continued in 4G too for existing customers .They made me to get a 4G DONGLE for 1600INR/- .For the past three months I have been paying the bill amount without being able to use the internet properly as this was the time where migration happened and they apologized for it.I waited in the hope to get the same 40 GB plan in 4G but was extremely cheated .They had given 3 GB plan that too for 850 rupees. .If they are not able to provide what they have promised to retain existing customers, why do they ever promise.Complete cheating .Customer care people are highly irresponsible .Huge money loss.I have requested them to terminate the service now .
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Oct 24, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
Reliance Communications Customer Care's response
Dear Ashwin,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call & billing section will call us daily for paying the bill generated after deactivation .Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition in Change.org to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Hello,

Request you to Please share and sign this petition #CheaterRCOM

Change.org - https://goo.gl/n6jmFB

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