[Resolved]  Reliance Communications — Misleading information

Address:Chennai, Tamil Nadu, 600006
Website:www.rcom.co.in

Dear Sir,

My MDN number is [protected]. The technician named Pawan (+91 [protected]) visited my place for a speed related issue around 4 weeks back for complaint #[protected]. He assured that the issue will be resolved within 3 days through installation of tower. But it has been now nearly 1 month and still the issue is unresolved.

I have written to Rcomnodalofficer.[protected]@relianceada.com, [protected]@relianceada.com, datacard.[protected]@relianceada.com multiple times but they were simply deaf to my plea.

I request you to kindly stop providing misleading information to customers. If this continues then you will loose valuable customers going forward.


Regards,
Sujoy Adhikary
Phone: +91 [protected]
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Aug 9, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Comments

Reliance is the worst among telecommunication companies
Dear Sujoy,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you

Regards,
Reliance Communications
Dear Sujoy,

As per your telephonic conversation with our customer service associate, we wish to affirm that our network optimization is going on and the same is expected to be resolved soon.

Cheers,
Reliance Communications

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