[Resolved] Reliance Communications — Mobile Bill High

Seema Gazala

from Bengaluru, Karnataka

Address:	560051
Website:	rcom

Hi, Reliance.
My mobile number is [protected] its postpaid connection. I was having a 3g sim, reliance customer care asks to take 4g sim forcefully. when I told that I don't want so they told no charges applicably . now my bill is 2217 rs in a month . now they say u have used internet 4g sim so its charges so much. I will not be able to pay so much. for nothing . Hope in One month I will not use so much as I have the internet in office as well at my home . wifi connection . I don't know how this bill came to me.

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Dec 29, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Nov 24, 2016

Updated by Seema Gazala I need resolution for this

Verified Support

Nov 24, 2016

Reliance Communications Customer Care's response Dear Seema,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 28, 2016

Reliance Communications Customer Care's response Dear Seema,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications