[Resolved] Reliance Communications — Mobile No. not working for more than 5 Days..

Mustufa Gari

Address:

Mumbai City, Maharashtra

Hello I have a complaint relating to Mobile No. [protected] which is in name of Sakina Gari. I have done a porting of the No. from CDMA to GSM and it was successfully ported. The No. started on GSM and after a few days the services where stopped. When inquired in Reliance store they say the documents got rejected and again took new documents for the same. But still the no. is not working, the services are not resumed. When I call on 198 helpine no. they say the documents are not submitted but the reliance store says the documents are already sent and there is some problems going on due to which no. is not getting started. I don’t understand what is the problem but due to this the customer is suffering as his no. is closed. Request you to solve this issue and start the no. ASAP.

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Sep 10, 2019

Complaint marked as Resolved

This issue is Resolved, This can be Marked as Resolved.

Reliance Communications customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Mustufa Gari

Hello Reliance,

Thanks for your Call. Expecting the resolution for the same ASAP. I am sharing below the Vasai Reliance Store Address for your reference. Vasai Reliance store has really made me follow up with them for more than 4 times but still no result. The number is still not working. Please see to it that the Vasai store have better people working as they are putting a very bad impression for Reliance.

Shop No 3, Vinod Nivas, Station Road, Vasai Road West, Thane - 401202