[Resolved] Reliance Communications — Money deducted without any reason from my number [protected]

[Resolved] Reliance Communications — Money deducted without any reason from my number [protected]

P poojaayadav

Sir, I am reliance GSM customer with mobile no [protected]. On 29 Dec 2015. My balance is around Rs 77 and my data pack also activated. I checked my data pack on 29 Dec 2015 time 9:35:43 it show unlimmted data pack balance. Sudden after it show main balance is showing Rs5.01 I don't understand where my balance deducted. Please look into matter and refund my money. I sent email to customer care and appellant authority on email [protected]@relianceada.com, i have called on customer care number 198 but no call was connected, i am in trouble and no body is helping me out. my mobile no is [protected] Was this information helpful? No (0) Yes (0)
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 31, 2015 Reliance Communications Customer Care's response Dear Customer, We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 06:00 pm today. We strive to provide you with best services. Regards, Reliance Communications Verified Support Dec 31, 2015 Reliance Communications Customer Care's response Dear Pooja, We affirm that your concern has been addressed to your satisfaction. Thank you for being with us. Regards, Reliance Communications
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