[Resolved]  Reliance Communications — Money deducted without giving benefits

Sir my name is prem kr rai and i have recharge my reliance cdma no. [protected] on 02/01/16 by rs. 303 but benifits of rs. 303 is not received in my no. but recharge successfull msg received in my no. when i will try to contact to customer care no.*333 to reliance then operator reply it is not possible to refund your ammount and benefits will not valid for your no., then i talk to senior officer of customer care on same call then reply received that due to server problem i will dedect your problem so call me after 02 hrs, when i will try to call after 2 hrs then reply received that "reliance customer care me call karne ke liye dhanyabad" and call disconnected automitacilly, i will try to call many times but same problem found, i think lock my no. to connect customer care. when i call on 05/01/16 from other reliance no. then call connected to customer care no. and i projected my problem then reply received that due to server problem call me after 2 hrs. sir i am feeling unsatisfied self so please consider my case with penalty from reliance
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Prem,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Prem,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

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