[Resolved] Reliance Communications — money deducted wrongly and blocked outgoing ccalls | |||
I'm Arun, my reliance prepaid number: [protected]. At April 7th I made 100 Rs top up and April 8th noon @ 3pm I have activated one day net plan for Rs.5 worth 30mb. At sharp 6'o clock I had remaining 6mb of data with Rs.84 in my main balance. After that they deducted my total balance(84 rs) for no reason I contacted cus care people 3 times and they gave me no response saying server was down. At 12am (mid night) I made a complaint (ref no:[protected]. They promised to resolve it within 24 hrs. But till now there is no response . I contacted cus care 5 times they didn't gave me proper reply. It's been 40 hrs till now I was not able to make any outgoing calls. Reliance you have to answer for this. Was this information helpful? | |||
Complaint marked as Resolved
they solved after many emails sent to [email protected] i also made many calls to cus care to solve this. i sent message to reliance in social network. Reliance Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Arun,
We have been informed by our customer service team, that the aforesaid concern has been resolved to your satisfaction.
We wish to affirm the same. Thank You!
Cheers,
Reliance Communications
We have been informed by our customer service team, that the aforesaid concern has been resolved to your satisfaction.
We wish to affirm the same. Thank You!
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications