Reliance Communications — Move to inbox more 1 of 338 reliance communications illegal charges and service on number [protected] | |||||
Hi My number is - [protected] I had purchased reliance 3g wifi connection for 6 months advance rental plan for rs 3400/- for a period of 6 months Months from feb, 2016. all of a sudden on month of july 2016 the said connection was abruptly disconnected without notice. when i called reliace said rcom person from whom i had purchased it he said that i need to compulsorily purchase a 4g wifi connection Paying rs 1200/- extra & take away the 4g dongle returning the existing 3g dongle. further this information regarding 4g extra After migration to 4g you provided default plan for 500 rs for 5 gb data without my notice and reliance didn't informed me about package changes. even after package changes you pepole added more data which i never demanded. From july - 24 2016 there is no signal on my device dongle i have contacted Customer care and they are saying your services is barred with outstanding amount 3746rs. and i have checked the data analysis report for july 24 to 28 where i never used data still i can see there is data used. i have attached Report for data which i never used because my device there is no single and even after that i can see on your site i have used data. this is complete fraud with customer and illegal charges for me. i am not going to pay this amount as its complete fraud and illegal charges assigned to my number. hence i am going to Launch the complaint with consumer court about this fraud data analysis. You can see the attached data trend which not use by me. Regards, Vishal — Regards, Vishal kute Was this information helpful? | |||||
Reliance Communications customer support has been notified about the posted complaint. | |||||
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