Reliance Communications — Move to inbox more 1 of 338 reliance communications illegal charges and service on number [protected]

Address:Mumbai City, Maharashtra, 400703
Website:myservices.relianceada.com/ImplMenuNavigationAction.do

Hi

My number is - [protected]


I had purchased reliance 3g wifi connection for 6 months advance rental plan for rs 3400/- for a period of 6 months

Months from feb, 2016. all of a sudden on month of july 2016 the said connection was abruptly disconnected without notice. when i called reliace said rcom person from whom i had purchased it he said that i need to compulsorily purchase a 4g wifi connection

Paying rs 1200/- extra & take away the 4g dongle returning the existing 3g dongle. further this information regarding 4g extra

After migration to 4g you provided default plan for 500 rs for 5 gb data without my notice and reliance didn't informed me about package changes. even after package changes you pepole added more data which i never demanded.

From july - 24 2016 there is no signal on my device dongle i have contacted
Customer care and they are saying your services is barred with outstanding amount 3746rs. and i have checked the data analysis report for july 24 to 28 where i never used data still i can see there is data used. i have attached
Report for data which i never used because my device there is no single and even after that i can see on your site i have used data. this is complete fraud with customer and illegal charges for me. i am not going to pay this amount as its complete fraud and illegal charges assigned to my number. hence i am going to
Launch the complaint with consumer court about this fraud data analysis.

You can see the attached data trend which not use by me.

Regards,
Vishal



Regards,
Vishal kute
+1 photos
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information