Reliance Communications — mts mblaze postpaid deactivate (now rcom)

Address:

Bangalore, Karnataka

I am a mts mblaze postpaid user (Now merged with rcom). It is not working from november first week. I have tried to contact mts. I have sent multiple emails, but their customer care was not responding. I wanted to cancel my my mts mblaze postpaid connection + services.

Then i came to know about mts-rcom merging. Mts has not sent any messages to me regarding this merging. But rcom has sent bill for november. When i tried to contact rcom customer care, they are also not responding.

And now i have also got bill for december. But i have not used my datacard in november and in december. I have sent mails to [protected]@relianceeada.com. But they are not replying. When i am trying to contact customer care numbers, i am getting a reply that invalid number. And i even tried to raise a complaint in their online self service portal (www.rcom.in). when i enter my mts number, it is saying invalid number. I am not even able to pay the bill.

I am not ready to pay the bills for november and december since i have not used it. And rcom has poor customer service. They are not even ready to send a reply to the mails.

I would like to cancel my mts mblaze postpaid connection + services. Please help me to resolve this issue.