[Resolved]  Reliance Communications — my balance is deducted misuse

Address:East Singhbhum, Jharkhand

i call a week earlier and say to customer care to not start any extra service .Except calling/normal messaging and data service.and they take it, now suddenly i feel my balance is deducted again.when i call customer care today his behaviour is not good and he cut the call in between.My no-[protected]. i have only three questions which i need to asked from reliance side. 1. When i call customer care that i m not interested in any extra service .Except calling/normal messaging and data service.and they take it, how any service can start automatically. And they always say you did it mistakenly. 2. Why i not received any message that this or that service activated on my number?? 3. why i not get my balance deduction message ??
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Shashi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Thanks to Reliance Communications Customer Care to take my complaint positively and to return back my balance.
Kindly also start DND in my no [protected].
Dear Shashi,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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