[Resolved]  Reliance Communications — My balance is deducting without any reason

Address:Patna, Bihar, 800004
Website:reliance communication

Sir, i am regular user of reliance communication services. This time i had balance of Rs 96 on my reliance no. [protected] . And on its own my balance gets reduced to Rs 76. and now again just 2 days after that it today when i checked my reliance no. [protected] it is showing just balance as Rs 42 . And this not happened once its happened twice now and really i m tired of this. Almost i paid Rs100 for recharge and my all balance is getting wasted. And whenever i check the balance remain reduced that it was earlier . Sir, because of this i m really feeling cheated i my trust on reliance service is pretty much shaking. And when i call 198 my call is not connecting to customer care . I am expecting as soon as possible response of you on this. If i will be cheated like this. I will definetely quit this service. Thanking you sir.
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Jan 5, 2017
Complaint marked as Resolved 
I got my balance .. thanks to reliance and thanks to consumer complaint service.
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
Reliance Communications Customer Care's response
Dear Sunny,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications
Jan 05, 2017
Updated by Sunny20021993
I got the balance in my account thanks to reliance and thanks to consumer complaint platform.
Complaint comments 

Comments

I am unable to call anyone from my reliance GSM no. (Himachal Pradesh), after dialing any no there is a voice appear plz check the no you have dialed, even though I have sufficent balance.Plz resolve the issue asap.
Reliance Communications Customer Care's response, Jan 4, 2017
Verified Support
Dear Manoranjan,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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