[Resolved]  Reliance Communications — My no [protected] has disconnected by the company and send me unnecessary amount of bill

Address:New Delhi, Delhi, 110039

Dear Sir
I have used a postpaid connection of reliance i.e [protected] for last 2 years. But from last 2 months I have faced lots of problem from reliance regarding the bill. My plan has change without my information and I have registered lots of complain regarding this. After several complain but their is no resolution can be done by anybody. Every time told me that your complain will be resolved within the next 6 hours but their will be no reply or resolution can be done by any executive. When I asked about my complain status every time say that sir you can wait for the resolution but till now their will be no resolution have been done. My connection will be disconnect by the company their will be no incoming call facility available. I am very frustrated due to the connection.

I am requested to everyone to not purchase any connection on reliance their are fraud their will be no complain can be accepted their are no such good customer support system.

I have also resisted a complaint to reliance ‎Appellate authority Mr.Rahul Tandon but their are no resolution can be done.

I have face lots of problem due to disconnected my connection their will be no one can listen my complain.

From
Rohit Kumar
Alternative no. [protected]
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2016
Reliance Communications Customer Care's response
Dear Rohit,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Rohit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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