Reliance Communications — My number is suspended from last 18 days

Address:	Pune, Maharashtra, 411046
Website:	www.rcom.co.in

I would like to bring to your notice that i am using Reliance postpaid services approximately from last 10 years. 10-12 days back the number has been blocked when i checked the message i saw that Reliance has asked to submit the documents. I tried calling on customer care but the SIM was blocked. I tried calling from my another non reliance number for 4-5 times and no one has answered my call for 15-20 minutes so i disconnected the call.

Then i went to one of your reliance center in Hadapsar, pune near to my office where they told me that the number has been blocked due to non submission of documents. I asked them to submit the documents and they asked me to provide my address proof and photo along with Rs 100 for submitting documents. I submitted all these documents on 11th June and when i asked the receipt they told they do not provide receipt for the same and the center assured me that it will be started by Monday i.e. 13th June. I went there on 13th they told it will take 2 more days. i went again but they told they have sent mail but not received any reply from the reliance.

After that i tried calling to customer care on 20th June then it got connected and there the executive told me that the documents are not submitted so contact the center. then again i visited the center on 20th June evening, there the lady told that it is already 8 pm so customer care will not provide support and asked me to come in the next morning. i visited the center today again and they send mail to somewhere and told that number will be started today.

After complaining to email id [protected]@relianceada.com" they ask for for some more details which i provided already on 23rd june but still the number is suspended. Visiting the reliance center daily but getting same answer from them that the number will be started soon.