Reliance Communications — Need refund of 45 rs

Address:Faridabad, Haryana, 121001

Dear sir,
I am your customer and using reliance no " [protected]" from past 2 months.

Yesterday DT 4.2.16 a service RSMS by default is Activated on my number without my authority.on same day I deactivated this service. I also talk to customer care for the refund of my money.but they regret to do so and saying I have requested this service.but I havent requested these kind of services.

I requested u that please refund back my money. This is not the concern of money but the fraud messages that the company dumping on their customer.most of the people become victim of these kind of services.and company take the advantage of this.

Please do the needful at earliest and reply me soon..what you can do to your customer. If you are unable to do so. Please provide me the number and the mail id of your senior or concerned person who can resolve my problem.

Regards
Jai prakash
[protected]
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Jai,

We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 12:00 pm tomorrow. We strive to provide you with best services.

Regards,
Reliance Communications
Dear Jai,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information