[Resolved] Reliance Communications — Netconnect+ data balance is not carried forward while 4g upgrade | |||
For my reliance netconnect+ data card [protected], i did a recharge for 1 gb data on[protected] and the validity is up to[protected]. On[protected], netconnect+ has been upgraded to 4g by reliance communications but my data balance of around 1 gb was not carried forward to 4g account. When i spoke to reliance customer care, they are telling it cannot be carried forward. Then why are they taking money from us. Either they have to return my money or carry forward the data balance. If they are upgrading to 4g means, it is their problem not our problem. Moreover, while registering for 4g upgrade, reliance communications has promised all its netconnect+ customers to provide 10gb free 4g data along with the existing balance. That promise was not fulfilled. We spent our money to buy netconnect+ data card but it is of no use now because of 4g upgrade. Anil ambani and his reliance communications is cheating its customers and loot the public money. Can you please take stern action on reliance and resolve our issue as soon as possible? Was this information helpful? | |||
May 14, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 16, 2016 Reliance Communications Customer Care's response Dear Prasath, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
3 Comments | |||
Comments
Reliance will just give a call and close the complaint without resolution.
Reply
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
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