Reliance Communications — Network billing and customer care

Address:	411057
Website:	www.rcom.co.in

I am using reliance cdma post paid connection from last 10 years and recently upgraded to 4g. But from last 6 months i am facing so many issues regarding signals and no service due to your up-gradation to 4g. I am paying bill last 6 months without using your services as signals are very week and shows no service all the time. I am even not able to receive calls due to network issue. I visited your reliance store baner, pune many times to get solve this problem. They solved the problem temporarily by doing some sim change to their phone and then changed some setting of international roaming as per your executive but i faced the same problem after couple of days.

I am getting the bill despite no use of phone and also paying the amount but this time i got a bf ill of rs 650 and i am not going to pay that amount this time.
Now i request you to please waive off the amount this time as i am not going to pay this. If you can not do that then close/terminate my connection with immediate effect as i am very frustrated now.


I will not be responsible for any future bills and all. I repeat either waiver off the amount or close my connection. Immediately.

Reliance number - [protected]

I called customer care today to discuss my billing issue and mr. Sunil gupta was the executive from your end. He put me on hold for around 30 min then disconnected the call.

Mobile number from which called - [protected]
My reliance number - [protected]

I am very dis-pointed now and request you to please check my record how many times i called customer care. This is the worse customer service i ever noticed.

I am reliance customer from 10 years and you even not give any value to your customers.

I request you to please closed my connection ([protected]) immediate and i don't want to continue this anymore.