Reliance Communications — Network connectivity

Address:	500050
Website:	Reliance communications

HI team, My woes, i think will not end as long as I am with reliance. You people approached me with lucrative offer o[censored]nlimited talk time with a monthly package of 500 and convinced me to port my no from my previous network to reliance. I made the biggest mistake of my life taking the decision to port my no. My woes begun from that point, as I had to run from pillar to post in order to get my no ported. Twice I had to submit the docs, multiple chases with the agents, multiple calls to cm care, esclations and finally it was done. Then started my next problem, I called cm care on 19th Dec, lodged a complaint for network or connectivity issues. And till now the issue is unresolved. Again the same story of multiple follow ups and chases. I was promised that even the remotest of villages in ap has reliance connectivity. Leave about connectivity at remote places, even in a highly populated are like Uppal, in Hyderabad, the connectivity is so bad that almost al the time the network is not available .And you could also make out from the records, that almost everyday most of my calls get disconnected. Even as per Trai I think the service provider has to compensate if there are any call disconnects. Now what would you have to say in this?? Please let me know so that I could think of further action from my end regarding this. Worst thing is at cm care no supervisor or manager would be available at any point of time to take the call. This is not acceptable at all. And i think the TAT of 3 days to resolve the query or complaint will never come to an end. My no is [protected].