[Resolved]  Reliance Communications — Network Coverage Issue

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi Team, I am facing the issue of network coverage and voice breakage from last 3 month. I had complained this issue to customer but there is no response to my complaint till now. Still I am paying full rental every month. Now my concern is if I am paying properly then why I am not getting proper service, please resolve all issues and improvise the services. If not then please wearier for same. Below are Complain/Service request numbers those I made, please look into this. Old Request Id - [protected] New Request Id[protected] Hoping a positive response . I have already complaint appellate authority but there is not receive positive resonance. So please provide proper solution and provide waiver in on Bill. Regards, Vishwajeet Patel Mobile No:+91 [protected] +91 [protected]
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Oct 24, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 20, 2015
Reliance Communications Customer Care's response
Dear Vishwajeet,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
May 24, 2015
Reliance Communications Customer Care's response
Dear Vishwajeet,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Complaint comments 

Comments

Hi Team,

I am facing the issue of network coverage, Voice breakage and call drop problem from last 3 month. I had complained this issue to Customer care and Appellate Authority but there is not positive response to my complaint till now. Still I am paying full rental every month.

So please solve our problem provide waiver off all month bills.

Below are Complain/Service request numbers those I made, please look into this.

Old Request Id - [protected]
New
Request Id[protected]

Regards,
Vishwajeet Patel
+91 [protected]

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