[Resolved] Reliance Communications — Network issue

sranjann

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi

I was buy 2 postpaid sim no is [protected] and [protected] plan 699 unlimited any circle as per your excutive tell me he send 4g sim thourgh courier but the 4g sim is not working perporly i was complaint your reliance store he say me within 24 hour your problem sloved but again i face same problem. When i buy sim i was tell your excutive i want 3g sim but he send me 4g sim i use 4g sim in 3g handset i face network problem also i was complaint thorough your coustomer care but my problem not slove please let me inform when my sim working properly.

Regards
Smruti nayak
Contact no-[protected]

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Dec 8, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Reliance Communications Customer Care's response Dear Smruti,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 04, 2016

Reliance Communications Customer Care's response Dear Smruti,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.

Regards,
Reliance Communications