[Resolved] Reliance Communications — Network issue in the office | |||
I wish to complain about the mobile network connection for Relationship No. [protected]. No. Of Services provided: 07 and to your knowledge in all 7 mobile numbers provided by you we are facing the network issue. I would like to inform you that we have Corporate Mobile connections in our office and since last 6 – 8 months we are facing network issue. We have registered the complaint several times regarding the same but no action has been taken yet.I would also like to inform you that on 6th November, 2015 we registered the complaint and one of your executive told us that the problem will be resolved within 72 hours of the call. But unfortunately the issue still persists. We are into service oriented industry and we have to deal with the customers every minute. But because of the network issue we are unable to provide services to our customers on timely basis. This is really disappointing that the esteemed company like you is not responding and not resolving the issue as desired. We regret to inform you that We are not getting any proper service from you regarding the same and we are suffering as we are not able to receive or send messages or incoming and outgoing calls to any of our customers Please look into this matter and resolve the issue as early as possible. Thanks & Regards Veena Bangera [protected] Dhara Petrochemicals Pvt. Ltd, Malad(W), Mumbai Was this information helpful? | |||
Oct 16, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 20, 2015 Reliance Communications Customer Care's response Dear Veena, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 22, 2015 Reliance Communications Customer Care's response Dear Veena, As per your telephonic conversation with our customer service associate, we wish to affirm that our network optimization is going on and the same is expected to be resolved soon. Cheers, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Thank you for the reply..
My alternate number :[protected]
Awaiting for the immediate action and positive reply..