[Resolved]  Reliance Communications — No internet service

Address:411044
Website:www.rcom.co.in/Rcom/personal/internet/wireless_reliancepro3.html

This is jitendra kumar, reliance datacard no. [protected] from maharashtra, pune.
I upgraded to 4g. My 4g sim card no is[protected]. I checked my simcard in the newly arrived wipod (Which i got from reliance). 4g services are not there.

Even my earlier 2g services are also stopped by reliance now.
The situation is that i am without any 4g or 2g internet from last 7 days. Reliance is completely responsible for this. How you are going to compensate for this trouble?
When i will get any internet? Why you people never clarify anything properly to customer. Why your customer care officers are unable to clarify anything? Why they are so poor in communication? And most important, when my internet will start?
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Oct 16, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2016
Reliance Communications Customer Care's response
Dear Jiituu,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Reliance Communications cheated badly by selling 4G services even without any real 4G internet. Moreover, on the name of 4G, it stopped earlier 2G internet also. So, no internet at all. Just they will send bill at the end of the month for nothing.
Moreover, the most amazing part of Reliance Communications is their "Customer care officers". It takes 1 hour to connect them on phone. After that, they all speak in some strange language which you can't understand. very poor communication skills. There is a lot of noise in their office, so that you can't hear them. "

The best thing happen after you disconnect your phone. One sms will come on your mobile,
"You spoke to XYZ from Reliance. were you satisfied with your interaction. Reply Yes or No (toll free)"
When you type "NO" sms feedback doesn't goes. When you type "Yes", feedback goes.

Even Their feedback system is also corrupt just like them.
same here i am santosh lopes this problem for me from 25may 2016 no 3g network or no 4g network. my cdma motog mobile is of no use . reliance should first give propre network and then switch to 4g
same here i am santosh lopes this problem for me from 25may 2016 no 3g network or no 4g network. my cdma motog mobile is of no use . reliance should first give propre network and then switch to 4g. my mobile no is [protected]
Dear Jiituu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Finally it happen...Full month bill came for half month internet.

http://www.consumercomplaints.in/reliance-communications-full-month-bill-and-hal...

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