[Resolved] Reliance Communications — No proper benefits of the respective data pack.. | |||
Hello sir/madam, I''m a Reliance GSM User, My mobile number is [protected]. For data pack activation, i used *129# USSD Code. Where a offer is shown as "Unlimited 2G internet + daily 100 free messages for 28 days at Rs. 149/-" in the special offers section. But instead of these benefits i fot only 2 Gb data usage. I had registered a complaint service request number "[protected]". Few hour ago i got a msg saying "Dear Customer Your SR No.[protected] has been processed. Thank you for being with Reliance." But still i don''t get the requested benefits. The customer care executives don''t responds to this query. Please help me. My email address is [protected]@gmail.com and alternate mobile number is [protected] Please help me..! Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 17, 2015 Reliance Communications Customer Care's response Dear Yuvraj, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 21, 2015 Reliance Communications Customer Care's response Dear Yuvraj, Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience. Regards, Reliance Communications Verified Support Sep 26, 2015 Reliance Communications Customer Care's response Dear Yuvraj, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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