[Resolved]  Reliance Communications — Non activation of reliance 4G for data card No. [protected]

Address:400060

Dear sir,

Since 5th june 2016 reliance has discounted the service of my earlier cdma data card [protected]. till date my internet service held up and i could not connect any internet services. as per your notification, i have registered for reliance 4g and i got new 4g sim with new wi pod - lte on 20th june 2016.

Unfortunately it is not activated due to pending of migration problems from cdma to 4g.

Since the cdma services has been stopped by you, you have to waive off the bill amount which you sent me on my email.

You are kindly requested to do the migration from cdma to 4g at the earliest and waive off the bill sent from 5th june to 26.06.2016 and further up to the activation of my 4g data card no. [protected].

Thanks & regards,

Sanjay
[protected]
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Oct 16, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2016
Reliance Communications Customer Care's response
Dear Sanjay,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Sanjay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you!

Regards,
Reliance Communications
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