[Resolved]  Reliance Communications — Non delivery of Post paid Bills . No support from any Reliance WebStore even after 10 visit

Address:411036
Website:www.rcom.co.in

Address on the Printed Bill is not at all correct .. Results to non delivery of Post paid Bills . No support from any Reliance WebStore even after 10 visit. Relationship No : [protected] The address listed on the Reliance system is my new address of Pune.. But after generating the bills online I can see the old address of Rajasthan is printed.. I tried to resolve this many times by visiting the web world ( Reliance Official Stores) and submitted the original address Proof multiple times.. I had also called the help line but got no help.. I too had created almost 10 service request online but everytime they just closed the request and no action taken.. Its being now 3 years now and Reliance Communication guys / company not able to fix this problem or it seams they are not even considering this .
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Oct 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2015
Reliance Communications Customer Care's response
Dear Anurag,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Hi Relaince Support team

You can call on my the Servivce no attached with the Relationship No : [protected] .. If in case I will not be at home at that time then you will be provided with my alternate Mobile no by th eperson with whom you will had a talk..

Note : Kindly check the Address printed on the bills generated by your system vrs teh address updated in your system against the Relationship No : [protected]..

Once you fix that issue : Both Address should be Pune address.
No Updates and any resolution Provided by the Relaince Support team.. Seams they are not even bothered for those customers which are with Reliance Communication for more then 15 yrs now..
Still no updates... Reliance Communication is making fun of the Customers and there money... They employees / web world ar eof no use and no one pics the appellate Authority no's and help line no ever..


http://www.rcom.co.in/Rcom/personal/customercare/appellate_authority.html

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