Reliance Communications — Non-provision of free sms service

Address:

530016

Thank you very much for your service. The complaint lodged against Reliance communicated was half way settled.
The reliance communications have compensated Rs. 32/- for having deducted unscrupulously Rs. 32/- for 32 SMSs made. But did not continued the service of free SMSs until one month from[protected] as the amount is still being deducted from my Cell Balance at Rs, 1/- for SMS as I sent one SMS for testing today morning. It is now not known why the reliance has compensated their amount into my mobile balance when they donot want to continue free SMS for one month. It they stick on to the fact that their system was not showing the recharge value of Rs.39/- they were not supposed to compensate it. Once compensated means they accepted the fact of recharge and they should provide their SMS free service. As I lodged a complaint through your forum they have positively reacted and made half the work done. I need the 500 SMS free for my spl.recharge. which was not done. I await for the response from them through your pursuit.. Kesava Panda, ACL, Visakhaaptnam.