Reliance Communications — Not accepting my passport as address proof

Address:

751024

I was buying reliance jio sim and the person which was reliance jios representative told he cannot read my name on passport copy easily (
Although it was readable). I felt real offended he refused to accept indian government issued passport which is the one of the most important document of identity of the person. I also gave him pan card copy (Identity proof) along with passport copy (As address proof) but still he did not take it and started argument that we don't accept such type of documents because our people at headquarter cannot read name easily.