Reliance Communications — Not changing postpaid to prepaid

Address:

Surat, Gujarat, 395001

Due to excess in the billing amount we decided to witch over from postpaid to prepaid but the person at reliance care are making false reason that the number this service is not available for now or why do you want to covert to prepaid does this means that the choice doesnot belong to the consumer this is the solely right of the company .I think this is because they dont want to decrease there revenue .If a company reliance does not have a service available like this they should stop taking new consumer in the future.I was a great fan of reliance but after the incident I lost faith of the reliance costumer services.