Reliance Communications — Not disconnecting my number

Address:Ludhiana, Punjab, 141007
Website:www.rcom.co.in

We have requested the customer care service to disconnect my number [protected] on 9 feb as per them we have paid full and excess amount to close the connection and also we have visited the reliance store to request the disconnecting my number but none of them not responded properly we have called again to customer care number but they kept hold for 90 mits after that they disconnected our call, after trying plenty of time finally we got one reference number #[protected].
In march again we got bill from reliance that we have to pay rs.2800, we didnt used the number still they have sending us the bill and we are getting calls from customer care to pay the bill.
We are visiting reliance stores in ludhiana regularly but none of them are not responding to close the issue.

Kindly help out in the above matter
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