Reliance Communications — Not Disconneting Connection

Address:

Indore, Madhya Pradesh

Hello, My billing account no is [protected]. My billing cycle is 11th every month. I requested for final termination of my connection on 28th July 2015. Reference no is[protected]. That means i have to pay the bill for duration 12th july to 28th July. I got a bill of 659 rs. Also they took the modem and landline phone from my home on 8th Aug and still my connection is not terminated yet. This company is mentally harassing me. No one responds properly from customer care department. Its been over a month now and still my connection is not terminated and they are sending me ebills. So i finally decided that before these people send me a notice from DELHI PATIYALA court for non payment of bill which i dint even use, i want to file a case against them in CONSUMER FORUM, for mentally harassing me and torturing me. I called customer care and told them that i m filing a case in consumer forum and they said "Sir consumer forum me complaint karne se kuch nahi hoga. Consumer forum hamara kuch nahi kar sakti." Is it so??? I have all the evidences and proofs with me. I have phone records, emails responses from them etc. THANK YOU