[Resolved]  Reliance Communications — Not getting my refund as a cash as i was been told with the deposit

Address:Rajkot, Gujarat, 360001
Website:rcom.co.in

My connection not working since 1 month and 10 days i pay all my bills at time i have called many of senior excutive my compaint at 10th of september was closed as even it is notresloved so i opened new compaint at 26th september i requested for termination many a times so that i can get my refund of 900rs and with deposit because if the connection probelms with u guys but since i have requested for termination many a times i didnt got any call back and now i am asked to pay my bill so that the connection works and i get the funds why i should pay the bill as i am asking refund from you guys atleast all the time new reasons are coming and now i didt got any resposne and timm now the connection is not working earlier the reason fir not working was that a wire problems now the reason is due to overdue bill my customer id[protected] customer name nisha. Now i want my refund of 900rs with the depsoit cash at my home i[censored] can otherwise i have no hope with reliance anymore i wasted a lot of time to call the senior my call was beeen kept for wait for an hours but then to waited too long to here that to pay the bill again. Customer id[protected] i want the cash at my adress of 900 rs and the deposit
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Nov 10, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2016
Reliance Communications Customer Care's response
Dear Darshit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Oct 09, 2016
Updated by Darshit D
i already email all my conact info at your email please check it or give yur email address so i can email
Verified Support
Oct 10, 2016
Reliance Communications Customer Care's response
Dear Darshit,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
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