[Resolved] Reliance Communications — Not given data balance | |||||
Sir, I have done recharge on my no. [protected] after seeing offer just before the recharge of Rs 275 which has offer of 1GB extra data balance on my no. after 2GB but not received as 4 days gone. I have contacted customer care they said send me mail with screenshot of offer after that I will look into the matter why you not received the extra 1GB data balance. Sir I have send mail so many times to customer care with full details of issues and screenshot but no response of my mail up to now. I am sending screenshots of offer and mail too you also. Please resolve my issues as soon as possible. Was this information helpful? | |||||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 16, 2015 Reliance Communications Customer Care's response Dear Chandan, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Dec 19, 2015 Reliance Communications Customer Care's response Dear Chandan, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications Verified Support Dec 19, 2015 Reliance Communications Customer Care's response Dear Kushal, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
 7 Comments | |||||
Comments
I get a message on 13 dec 2015 recharge with rs89 and get 1gb 3g data for 28days and then i recharge with rs89 a message come recharge success but benifit was not still credit in my account i try to call costumercare but i do every thing i try more then 100 times to speak to a costumer care but hare not a way to talk to costumercare a complaint i give through internet but still not any progress what should i do i cant understand only one way is left that left that relaince is a very bad
![]()
![]()
![]()
![]()
![]()
This is not good...why you sent me message for my number if you don't give
benefit, this is cheating from reliance . This is not good way if you are
doing this with reliance customer . Before recharge you say benefit will be
given but after recharge you don't give benefit and say anything to
customer, as said to me that it is lucky draw offer it will be may not be
given also, these all things are not mention in message that it is lucky
draw offer, see in attach screenshot it is not mention.
Totally cheating customer by sending offer message and after they recharge
you don't give benefit. Stop this type of illegal things.
benefit, this is cheating from reliance . This is not good way if you are
doing this with reliance customer . Before recharge you say benefit will be
given but after recharge you don't give benefit and say anything to
customer, as said to me that it is lucky draw offer it will be may not be
given also, these all things are not mention in message that it is lucky
draw offer, see in attach screenshot it is not mention.
Totally cheating customer by sending offer message and after they recharge
you don't give benefit. Stop this type of illegal things.
Give benefit to me otherwise I will MNP my number and spread this message every where
how to cheat customer.
how to cheat customer.
sir, i have done recharge with 139 r 2 r unlimitted offer...but it cannot be apply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Mob- [protected]