Reliance Communications — NOT GIVING MY DOCUMENT BACK AND ALSO NOT TELLING MY DOCUMENT STATUS

Address:Mumbai City, Maharashtra

MY NAME IS SNEHA CHAVAN ... THIS IS MY CURRENTLY RELIANCE NUMBER [protected] WHICH I HAD PORTED INTO RELIANCE FROM VODAFONE...FROM SAME REATAILER ...AND I HAD RECHARGED ON THIS CARD ABOVE RS 2300 I HAD SMALL COMPLAINT ON RELIANCE TM ...I HAD PURCHASED 2 SIM CARD FROM RETAILER OF RELIANCE VIJAY GENERAL STORE AT WORLI VILLAGE..RETAILER DEMO NUMBER [protected]...THIS IS RETAILER DEMO NUMBER 8 DAYS BEFORE I HAD TAKEN ONE CHOICE NUMBER AND ONE IS MNP NUMBER MY CHOICE NUMBER IS [protected] MY MNP NUMBER IS [protected]...WHICH I HAD PORTED FROM VODAFONE TO RELIANCE...I HAD GIVEN ALL DOCUMENTS IN FRONT OF RETAILER AND I HAS SIGNED ON MY ALL DOCUMENTS...NOW 8 DAYS HAS PASSED..I HAD ASKED RETAILER WHEN MY CARD WILL BE ACTIVATED... THEN HE TOLD ME MAM...WAIT I WILL ASKED MY SALESMAN OR DSE...HE WILL TELL ME THE REPORT WHEN CARD WILL BE ACTIVATED...RELIANCE SALESMAN IS TELLING THERE IS SOME PROBLEM HAS HAPPEN OF DOCMENT.. THEN WE CALLED TM ...TM IS RAISING HIS HAND..RETAILER IS CALLING TO EVERYONE NO ONE IS GIVING RESPONSE TO RETAILER AND TO ME... I M PROVIND U ALL THE NUMBERS OF RELIANCE STAFF WHICH IS NOT HELPING TO ME AND NOT TELLING WHERE IS MY DOCUMENTS RELIANCE TM [protected]I HAD SPOKE WITH RETAILER THEY ARE SAYING TM AND DISTRIBUTOR IS NOT GIVING U R DOCUMENT BACK
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Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sneha,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Sneha,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location and is expected to be resolved soon. We appreciate your patience.

Regards,
Reliance Communications

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