[Resolved] Reliance Communications — Not receiving the Bill - Neither hard nor soft copy

Taushik Dasgupta

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

I have not received the bill/e-bill for the broadband connection I am using, I have received phone calls from the customer representative asking me to submit the bill amount however on sharing the issue (bill not received) received response like 'we regret for the inconvenience caused, kindly confirm your email id, we would send you the soft copy or e-bill'. Also, today at 12:30 PM I received the call from them for the second time and they gave me the same assurance. I just don't understand how much time it takes to send the bill via email? I would request, kindly send the e-bill provided by me and in case you guys are planning to add the penalty charges then it would be a shame. Kindly send me the e-bill by the EOD. Thanks & Regards, Taushik Dasgupta +91-[protected]

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Oct 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2015

Reliance Communications Customer Care's response Dear Taushik,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jul 08, 2015

Reliance Communications Customer Care's response Dear Taushik,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Cheers,
Reliance Communications