[Resolved] Reliance Communications — Not sort it out issue and threatening

ramesh2che

from Panaji, Goa

Address:

Bangalore, Karnataka, 560015

Dear sir/madam, i am using reliance network dongle from sep -15, bought by rs.2000 (My network number - [protected]) i received call from reliance customer care 19th july 11.30 am. They are claim cdmi to 4g up gradation is compulsory, i have raised about my rs.2000 dongle investment? They are confirmed i can get special offer rs.799 - new dongle by door delivery next 2 days cash on delivery, but i could not received dongle even i have complaint so many times no response (Complaint number ;[protected], aug 1st week my connection automatically disconnected, my actual balance is july - aug = rs.670, due to complaint not resolved i was purposely hold the bill, now they are claiming bill amount rs.1420. I am getting call from reliance communication and they are threatening ([protected]) calling from high court and complaint about me, if i not pay i could arrest. Please take the action even i ready to pay my actual balance if they rectified my complaint.

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May 10, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Reliance Communications Customer Care's response Dear Ramesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 18, 2016

Reliance Communications Customer Care's response Dear Ramesh,

Your issue has been addressed now. Let us know if there is anything else we can help you with. Please feel free to contact us for any concerns in future. Thank you !

Regards,
Reliance Communications

Dec 02, 2016

Updated by ramesh2che i could not received issue closed call and as per instruction called your legal dept Ms.Malathi - [protected] not getting proper response and even number is not reaching now and received legal notice from DISTRICT LEGAL SERVICE AUTHORITY BANGALORE URBAN DISTRICT AT BANGALURE, instead to sort it out issue filed in legal mean i am will to face in court . here Rs.1325 is not a matter how you are treating customer and make trouble. ( notice ; instruct to present 28.11.16, but i have received 01.12.16 - postal stamp reference)