[Resolved] Reliance Communications — Not terminating my Broadband Connection | |||
My user Id is[protected]. I had registered a termination request about 2 months back and also received a phone call from the company confirming it about 10 days after it. My connection is still not terminated and I am still getting monthly bills. On contacting the customer care they said my termination request was auto-closed. This is preposterous. Also the customer care has put me on hold for the past 30 mins. This is clear fraud. Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 13, 2015 Reliance Communications Customer Care's response Dear Ankur, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 21, 2015 Reliance Communications Customer Care's response Dear Ankur, Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience. Regards, Reliance Communications | |||
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