Reliance Communications — Offer not getting

Address:	143005
Website:	rcom

Sir,
My mobile number is [protected] as a reliance customer, since 2009 they offer life time scheme for 500 min r to r for every month .For this scheme i have to paid rs-4444/- and up to march 2016, also get 500 min regularly, but 1st april 20016 not credit my account 500 min.So, i complaint to service care, complaint number[protected] on 2-4-16 &[protected] on 4-4-16 &[protected] on5-4-16 three time and also email dated 5-4-16 & 10-04-16 but no response till date.


If long term commitment is not able stand and not able to provide services than why offer this type of schemes ?.All customer is believe only reliance name. In future we are believable or not.Because very very poor customer care.


Please take necessary action where is wrong.I hope will be do better in future.
Thanking you,


P.Nagaraj
Department of chemistry,
Guru nanak dev university
Amritsar-143005, punjab.
[protected]