[Resolved] Reliance Communications — Outlet asking money for gsm sim replacement

mohitgarg27

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110089
Website:	www.rcom.co.in

Reliance one of the worst service provider for a reason. Today reliance stoppe their cdma service on my number and i go a message saying replace your cdma sim with gsm for free visit nearby reliance center. So i visited my nearby reliance service center

Address shop no 4, aggarwal plaza, rohini sector 9, delhi - 110085, d. C. Chowk, near apni rasoi

So they asked rs. 25 for replacement of my cdma sim with gsm without providing any receipt. Since it is just 25 rupees i didnt bother and paid. Went back to home called customer care to find out the sim is a replacement and it is for free then why these so called reliance outlets are charging money?

I decided to write this complaint online to bring this to everyone's attention how low class reliance people are.

Thank you

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Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2016

Reliance Communications Customer Care's response Dear Mohit,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications