Reliance Communications — Overcharging for net connection plan after changing them without my intimation | |||||
As like every reliance cdma customer i had also switch over to 4 g spectrum as they had made it compulsory. They lured customers after giving me promise that my cdma data plan and its rental benefit will not be change even if i switch to 4g I bought 4g mifi device from them and my connection changed in 4g also. But suddenly at the end of july my connection stopped working. I inquired and got to know that my billing is pending 500 rs. But actually when i had got invoice the bill was in minus. I visited reliance web store they gave me detail and explained that some mistake was there so my billing was generated wrongly and i need to pay rs.500. I paid the amount. Still then also my connection did not start and asking on customer care they answered that my due is rs. 7000 and my plan has been changed. I argued that my unlimited plan of 999 should prevail and they must inform me. But representative was not agreed. I came to know that they have looted many people like this. Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Priyank,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
My original CDMA plan was 40GB data with unlimited CDMA 1x data in Rs.999. I was offered 4G upgradation on terms of maintaining same benefits and rentals .
I am submitting the mail copy which mentioned that offer.