Address: | 122001 | Website: | www.rcom.in |
Hello,
I am facing issues with service offered from reliance. Please help me regarding the same.
Current bill plan : rs.149, add on pack: rs.149
Requested bill plan : rs.299, to remove add on pack.
Request for change bill plan & to remove add on pack was made on 30th april 2016. Request made to change bill plan from next day.
Customer care confirmed that bill plan changed.
On 18th may, 2016, monthly bill received with no change in bill plan.
Raised complaint to customer care. Again representative changed bill plan from next day effective. Raised complaint for over charging of monthly bill.
On 27th may, 2016. Customer care told, no change in bill plan till this date. No status on previous complaints. They are charging without my consent by not changing my bill plan.
Requested to barred service, they still are not helping.
Please help me Was this information helpful? |
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Regards,
Reliance Communications