[Resolved]  Reliance Communications — Paid for broadband connection but didn't receive connection from 3 months

Address:Chennai, Tamil Nadu, 600053

I have submitted the request in reliance broadband site to get the new connection and i got the call from one of the sale person then i paid the initial amount of 1500 plus dd charge to the person came and collected in my home. the amount was paid on[protected]. i asked the sale person when i will get the connection he said you will get in another 2 or 3 days but this is not was is happened. on almost every week i followed him and asking the connection status, he always says you will get next day and telling there is some technical issue. so i waited some more days. after almost a month he gave only wireline that didn't have any functional connection.

finally after two months, he says there is no feasibility, so we can't give connection. i'm completely dis-pointed after following to get the connection almost two months, he said you will get refund in DD in another 10 days on September but still now i didn't get any refund, it is almost three month from when i paid the amount.

if there is not feasibility then why they are getting the money before.

please fix the issue and provide the connection or give refund ASAP.
my CAN number is : [protected]

executives number whom i have contacted.
[protected]
[protected]

And the is no proper response or any action taken towards the complaints, i almost gave 5 to 6 complaints to reliance customer care. they simple saying go and raise the complaint in nungambakkam branch other wise you will loss your money, this is not accepted answer from reputed service provider.
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May 14, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Oct 24, 2016
K Arjun's response
Deduct balance widout any reason in reliance gsm
Verified Support
Oct 31, 2016
Reliance Communications Customer Care's response
Dear Kirubar,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Nov 03, 2016
Updated by Kirubar
thanks for the response. i have posted the complaints to the link which has been shared.
Nov 03, 2016
Updated by Kirubar
please take necessary action . thanks
Nov 26, 2016
Updated by Kirubar
I was not get any response after i posted the details to the link shared by Reliance Communications Customer Care's(above comments).

is there any progress on this?
Complaint comments 

Comments

I m Using reliance no. [protected].
I hd registered so many times of complaint about the network and bad Data Services but I did not get any kind of solution only a single bar has been showing in networks and whn I try to use Deta. It's not connecting even my data is on
In reliance GSM my total recharge balance is Deduct without any reason..
Amount : 80 rs..
So, I request u to plz solve my complain in any ways...????
Sir,
7days ago iam purchase a reliance sim card but the sim card is not activated ple

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