[Resolved] Reliance Communications — Paid for the service i haven't used | |||||
I guess by month of march, have taken two dongle ([protected] &[protected]) with the plan 1000 Ruppes 40 GB 10 MBPS speed but i haven't received even in 512 kbps speed. on March end i received a bill for around 400 for each. I have raised a concern to customer care that speed is very slow and requested them to update me then i will pay the bill. I stopped using the net at that moment itself but next month i received a bill of 1717 for each dongle. I have spoke clearly to customer care executive about this on first month itself. Few days back i got a call from courier service stating that demand notice has been filed against me They have threatened me like i have face many consequnce if i didnt pay the bill as it moved to legal by The lawyer I paid the amount for the service i didnt use. Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 18, 2016 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications