[Resolved]  Reliance Communications — Phone is dead for last 6 months

Address:411038
Website:rcom.co.in

I am a reliance FWP customer The company has stopped is CDMA system and upgraded to new 4G system for which we are asked to buy new wireless telephone set I have not opted for new set and my old handset is not working for last 6 months In spite of this company is charging me rental charges of the phone which is dead, I want to surrender the connection however neither any of customer care is taking my complaint nor any reliance service station Can anybody guide me to surrender my connection?
Mohan
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Nov 5, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
Reliance Communications Customer Care's response
Dear Mohan,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
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