[Resolved]  Reliance Communications — plan changed without permission

Address:Kolkata, West Bengal, 700007

Many times callu ur customer care service for problem plan change without permission, no reply via call or email. i am not responed no bill pay date 5/8/2017. please with in due date solved my problem urgently
sir, i am mudit bengani, my regular plan in my reliance number([protected]) 199 rental. but recent generate bill for the month
22-6-17 to 21-7-17 the plan change without permission rental 399.. i am call u your customer care, he say the plan 199 is closed from company then i take plan 299.so please request you send bill 299 rental generate bill in my id- idea.[protected]@gmail.com . my last date for pay billing 5/8/2017. so please send my new generate bill.

i am your valued customers from long time, so i am not change the connection please either generate new bill or send a letter . please inform me.
my complain number[protected]. please reply my complain before my billing due date.
Was this information helpful?
No (0)
Yes (0)
Sep 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Mr Sharan ye apke customer care hai third class ke pls fire this type o[censored]neducated person n [protected] this is my no n please deactivate my no
My internet service block with in 4 days my complain num[protected] and not solved my problem i m very dissatisfied my last recharge 93 pack with 1 gb per day 28 days scheme .
I bought broadband plan recently but i am highly disappointed with the installation service. The person made me wait for 2 hours and even after that he didn't install the plan saying it will be done other day.

Highly disappointed with lethargic attitude of staff.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information