Reliance Communications — Plan deactivation without any appropriate reason

Address:Ludhiana, Punjab, 141006
Website:www.rcom.co.in

Dear sir/madam,
the reliance postpaid plan Jalsa998N with 50% discount on mobile
no-[protected] was deactivated without any notice or prior
communication on 04.05.2016 . On inquiring to reliance customer care i
was told to change the plan forcefully, without specifying any reason.
I have urgent requirement of my mobile no and I am unable to make
calls due plan deactivation. I feel harassed and cheated. Please
resolve my complaint
asap.
Regards,
Ravi Pandey
Ludhiana, Punjab
alternate mob-[protected]
Pamphlet is attached for your reference.
+2 photos
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Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Our area yahiaganj, lucknow. cdma network not available from morningay
28.03.2016.Our cdma phone not working tod

please correct network tower of this area

shikha agarwal

[protected], [protected]
Dear Ravi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Ravi,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store, with a Photo, Photo ID & Address proof for further assistance.

Cheers,
Reliance Communications
As per your replied feedback i went to nearest reliance store they
said that for activation of given no you will have to change plan or
to come in capping condition.This is not good for customer's
satisfaction because my exiting plan is unlimited.Please Resolve my
problem asap.

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