[Resolved] Reliance Communications — Plan not activated as promised | |||
i had terminated my previous reliance net connect number due to default committed by agent and plan not activated properly, i had to pay triple the sum of amount. My current concern is with the fresh connection of reliance that was activated on 14 march number [protected], every time i was given a complaint number but no one ever calls me to know the details of my issue, i make complaints and receive mails that we are in process and complaint would be resolved soon. the issue is that i had paid for three months advance rental but still i was being charged the bill after numerous efforts the bill was rectified but still not reflecting on my number and i have also made fresh payment in DSM mobiles ashiyana but same has not been updated though they claimed to update payment of 800 on 16/6/2015 within 15 minutes if these people work uselessly then why have you opened a store there, while they cannot perform their duties smoothly and yes they even don't give any payment slip they say we will receive message but if payment not updated how will one receive message. this is not the way how professionals work Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 17, 2015 Reliance Communications Customer Care's response Dear Rahul, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 20, 2015 Reliance Communications Customer Care's response Dear Rahul, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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