[Resolved] Reliance Communications — Plan not available still recharge my no | |||||
I am using reliance GSM sim(91-[protected]) and looking to reduce my call rates and recharge with amount Rs/92 which is not available in GSM plan even though my mobile no. has recharged with 2G data plan for 28 days. I spoke to customer care named Sayeda and her senior Manish Vawda.They are saying these plan is not available in GSM but you recharged and your number is recharged with 2G plan and you money will not returned or change the plan. The screenshot attached is as per on todays date[protected]. If required i have all the screenshot for their plan as per today. When i asked for the complain they are saying we can't raise any complain because your no has recharged successfully. I called customer care on 12:38PM for duration 19mins :15seconds. Please let me know if more info required. My Details: Email id: dks.[protected]@gmail.com Contact no: [protected] Was this information helpful? | |||||
Oct 8, 2015 Complaint marked as Resolved What steps have you taken to resolve this case .. this is totally fraud by reliance.
They called me once by number : 02230370000.
There is no email no communication after that.
If they will do like this i will file FIR. Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 06, 2015 Reliance Communications Customer Care's response Dear Kunal, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 09, 2015 Reliance Communications Customer Care's response Dear Kunal, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Cheers, Reliance Communications | |||||
 2 Comments | |||||
Comments
You can call me on this number itself. You can't escape like this you are cheater.
Reply
I didn't get any call so how can i respond you guys as you are deducting money from users account the same trick making here too.
Give me a call i will respond certainly.
Regards,
Dinesh
Give me a call i will respond certainly.
Regards,
Dinesh
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