[Resolved] Reliance Communications — Poor and irresponsible services of customer care department

dinesh parekh

from Bathinda, Punjab

Address:	Chandigarh, Punjab, 144001
Website:	relianceada.com

Poor service and response from customer care agents as well floor supervisors of reliance communications ltd. Problems are being faced time and again but recent incidents are on 12/09/2016 and 13/09/2016. CDMA numbers of company are withdrawn and before issuing refund of initial deposits they have closed all the details related to that number. How can a customer get details of deducted security amount. All customer care agents are doing time pass and passing calls after 20 to 25 minutes of waiting at least. same issues are faced at customer care cell of appellate authority office.

Its heartiest request to take necessary action for the convenience of the customers.

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May 24, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

Reliance Communications Customer Care's response Dear Dinesh,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Sep 21, 2016

Updated by dinesh parekh got call from social media as well as Chandigarh office but satisfactory response have not received yet.

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Comments

Praveen K Verma

from Mumbai, Maharashtra

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"