Reliance Communications — Porting

Address:Mumbai City, Maharashtra, 400059
Website:www.rcom.co.in

Mobile No: [protected]

I have been given a PORT request on 18th Jan and received PORT NO on 19th Jan and submitted the same new operator for processing after making the total due and some excess amount. I dint understand why my PORT request rejected status stated bill due.

I have made full payment, where my bill generated 9th Jan for Rs 1416.00 and paid Rs 1520 on[protected]:16 hrs and also having Rs. 850 is a security deposit with you. It's literally not tolerable, even after making the payment of total due and some excess and also having Security deposit, i don't think you don't have any reason to reject.

I need proper explanation and give final approval asap to the new operator without any further delay.

I come to know that my PORT request rejected by RCOM After reaching New operator today. Will appreciate if you show honesty in this issue and not troubling your customers.

I have received a SMS form RCOM on 26th Jan stating that
"Dear Customer, we are still working on SR No. UCS[protected] and the same will be resolved on top priority - Reliance "

this is the last massage which I received from RCOM, not received any SMS after this.

If you reject my PORT request don't RCOM has courtesy to inform over SMS/PHOME??????

PORT validity is 3rd Feb, you must take appropriate steps and get resolved before expirry date.

Regards
Ravindar Kulkarni
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Reliance Communications customer support has been notified about the posted complaint.
Feb 03, 2017
Updated by Ravindar
HI RCOM

Still they have not taken any action and after many calls and mails and more over they don't even bother for reply mails.

If your company runs on ethical grounds this issue will be get resolved by today, if this issue is not resolve by today I assume that RCOM runs on unethical grounds.

Ravindar Kulkarni
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